Strategies to Address the Surge in Unho...
State and local governments across the nation face the challenge of navigating homelessness among migrants. Migrants need access to practical and empathetic transitional support services that foster resilience, self-sufficiency, and a renewed sense of belonging. Join Salesforce, Acuity International, and CoreSphere to explore compassionate and innovative strategies to support migrant individuals and families experiencing homelessness. Our spea...
Acquia and The Ocean State: An Accessib...
In today's digital landscape, accessibility isn't just a legal requirement, it's a strategic imperative for organizations seeking to drive engagement and foster inclusivity. Join us to uncover strategies for navigating the complexities of digital accessibility and positioning your organization as a leader in creating inclusive digital spaces. We’ll delve into the success of the State of Rhode Island, a trailblazer in championing digital...
May 15, 2024
Organizer:
Acquia Location:
Webcast
Improving Public Sector CX
Sterling customer experience does not happen by accident. Rather, it requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The ‘Improving Public Sector Customer Experience’ virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new...
Government Customer Experience & Engage...
As constituents' expectations evolve alongside technological advancements, government agencies must adapt their services to better meet the needs of customers across the nation. Doing so requires focus on and investment in the customer experience (CX). And with the emergence of artificial intelligence (AI) leaders are looking to its potential to improve CX. How is the rise of cutting-edge technologies like AI reshaping traditional approaches t...
June 6, 2024
Organizer:
Carahsoft Location:
Washington, DC
How to Align CX Efforts to Your Agency'...
Customer experience (CX) programs are important, but if they’re not rooted in and aligned with your agency’s mission, they are unfortunately of limited use. Without clear alignment with agency objectives, your CX efforts will not have organizational support and will likely be short-lived. For your CX programs to succeed, you need to understand how to build them to support your agency’s mission. Join us online Monday, June 10...
June 10, 2024
Organizer:
GovLoop Location:
Virtual
Granicus GE3 Summit
Discover the latest innovations from government leaders and industry experts. GE3 is an in-person seminar for government professionals focused on Experience, Engagement, and Enrollment: The leaders responsible for engaging stakeholders and audiences, building subscribers, driving adoption, and enrolling customers in benefits programs. The summit features some of the premier personalities and experts behind the gold standards of custome...
June 25, 2024
Organizer:
GRANICUS Location:
Washington, DC, DC
Vision Federal Market Forecast Conference
The Vision Federal Market Forecast is the ONLY non-profit federal market forecast that addresses the defense, civilian, and federal IT markets. In its 59th year, the Vision Conference is where industry and government convene to present and discuss the results of the Vision Federal Market Forecast. The Forecast delivers insights from hundreds of government executives, think tank experts, congressional staff and Wall Street analysts who take par...
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